= cloud SLA

Õ: "teenusetaseme" (võrdle: veetaseme), mitte "teenustaseme"

olemus
ISO/IEC 22123-1:
pilvteenuseleppe osa, milles on määratud leppega hõlmatud teenus(t)e sihttase ja sihtkvaliteet; pilvteenusetaseme lepe on teenusetasemelepe, mida kasutatakse pilvtöötluse kontekstis
= part of the cloud service agreement that includes cloud service level objectives and cloudservice qualitative objectives for the covered cloud service(s)
Note. A cloud service level agreement is a service level agreement used in the context of cloud computing

ülevaateid
https://solutionsreview.com/cloud-platforms/5-things-to-look-for-in-a-cloud-service-level-agreement/
https://www.ukessays.com/essays/computer-science/cloud-computing-service-level-agreement-3650.php
https://www.nitrd.gov/nitrdgroups/images/3/34/SLA_Overview_FASTER_20140128.pdf
https://espace.etsmtl.ca/id/eprint/2296/1/TERFAS_Hebatalla.pdf

standardid
https://www.iso.org/obp/ui/#iso:std:iso-iec:19086:-1:ed-1:v1:en

vt ka
- pilvteenuse kvalitatiivsiht
- pilvteenuselepe
- teenusetasemelepe