olemus
teenuse tuumdokumentatsiooni komplekt süsteemis ITIL
= a set of core documentation for a service in the ITIL system

ülevaateid
https://en.wikipedia.org/wiki/Service_Design_Package_(ITIL)

https://advisera.com/20000academy/blog/2014/10/07/itil-service-design-package-everything-under-one-roof

https://www.youtube.com/watch?v=-Ja9poMqYy4